Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
Most jobs finish beautifully in one or two days with friendly, skilled installers like Nick, Chris, Freddie, and Thomas. One detailed 1-star review, however, documents significant accessibility failures on a walk-in shower: an unusable seat height, an unnoticed chip on a safety-critical component, grab bars not installed due to initial mistakes, and slow response to requests for correction despite the business's stated focus on aging-in-place work.
Five-star reviews consistently call out fair pricing and reliable electrical work. One long-term customer has trusted John for 20 years and refers him to friends and family.
Recent work wins praise for quality and professionalism, but older reviews cite missed appointments and unresponsive communication. Limited evidence across both experiences makes consistency hard to judge.
Strong reviews for mold remediation work and occasional praise for individual crew members obscure serious structural problems. Multiple customers report unfinished projects, broken tile, shower leaks, and months-long delays. Two recent one-star reviews highlight a legal dispute over deposit refunds, lapsed licensing, and undisclosed estimate fees that overshadow any positive renovation experiences. The business shows inconsistent execution across its service areas. Mold inspection and treatment draw consistently high marks, particularly with Franco and Marco's involvement. Full bathroom renovations and tile work tell a different story: incomplete floors, sloppy drywall installation, misaligned fixtures, and follow-up promises that go unfulfilled. One reviewer waited a year for promised repairs that never arrived.
Last updated 2026-09-10