A full bathroom renovation means gutting the room down to studs and subfloor, or close to it, and rebuilding everything: plumbing rough-in, electrical, waterproofing, tile, vanity, tub or shower, fixtures, and ventilation. That's different from a cosmetic refresh, like a new vanity or a regrout, which doesn't touch the layout or the systems behind the walls. If your project means moving a toilet, converting a tub to a walk-in shower, relocating plumbing lines, or dealing with rot found once the walls come down, you're in full-renovation territory, and that's where licensing, permitting, and sequencing matter most.
We track 9 companies in New London that handle this scope. When comparing them, ask for a written scope of work that spells out materials and allowances rather than a vague lump sum, proof of plumbing and electrical licensing (either in-house or through named subcontractors), a realistic timeline that leaves room for tile curing and required inspections, and a specific plan for waterproofing behind tile and around the shower pan or curb. Ask how they handle surprises, like hidden water damage during demo, since older housing in the New London area makes that a real possibility, not a hypothetical.
Our rankings weigh licensing, verified reviews, responsiveness, and consistency across multiple jobs rather than a single set of before-and-after photos. See how each company scored in our ranked guide to bathroom remodelers in New London, and read how we build these rankings on our methodology page.