Connecticut Bathroom Remodeler Guide
Menu

Express Kitchens: New London

Updated 2026-09-10 · 11,122 reviewed · 927 listed · Scored from 69 Google reviews · How we rank ›

4.5(69) 78 composite score See reviews on Google ✓ Google-verified
Plumbing & Fixture InstallationFull Bathroom RenovationCustom & Luxury Bathroom DesignTile & Flooring Work
Express Kitchens: New London
Location
New London
Services
Plumbing & Fixture Installation, Full Bathroom Renovation, Custom & Luxury Bathroom Design
Reviews
69
Best for
Homeowners seeking custom cabinetry with attentive design consultation.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Most customers praise Express Kitchens' designer attention, cabinet quality, and installation craftsmanship, with staff like Uli, Susan, and Frank earning repeated mentions. One significant complaint details measurement errors, wrong-size shipments, unclear discounting, and unresolved returns after payment, highlighting inconsistent follow-through once the sale closes.

Praised for
  • responsive customer service staff
  • quality cabinets and countertops
  • skilled installers and designers
  • fair pricing
Watch-outs
  • order accuracy and sizing errors
  • post-sale support gaps
  • lack of follow-up on returns
skilled-craftsmanshipresponsivefair-pricingattention-to-detailprofessionalismquality-materialsclean-worksite
Best for: Homeowners seeking custom cabinetry with attentive design consultation.
Think twice if: Order accuracy and post-sale support appear inconsistent; get written confirmation of cabinet sizes and delivery timelines.

Strengths

  • named designers (Uli, Susan) who listen to client needs
  • quality custom painted cabinets and countertops
  • proactive technicians like Frank Davis who follow up post-install

Worth knowing

  • Designers Uli, Susan, and Fabiana named for design guidance
  • Frank Davis proactively tracked installation progress and post-sale issues
  • Installers Brian and Lewis praised for cabinet installation detail
  • Granite installation team led by Arkadius handled measurements
  • One customer left cabinet at Hartford location with no follow-up contact

What reviews say by service

Full Bathroom Renovation
No clear evidence in reviews; business website lists bathroom-related services but reviews focus on kitchens.
Plumbing & Fixture Installation
Sinks and faucets mentioned on website; reviews note 'everything came when they said' and smooth delivery.
Custom & Luxury Bathroom Design
No clear evidence in reviews; business website mentions design services but kitchen examples dominate.
Tile & Flooring Work
Granite countertop installation praised for 'perfect measurements and perfect layout'; backsplash noted as separate service not offered.

How it compares

  • Rated 4.5 against a 4.67 average across the 322 plumbing & fixture installation businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 71
Review volume 80
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
2
3
3
2
3
1
4

Questions people ask

What can I expect during the design process?
Designers like Uli and Susan listen carefully to your ideas and needs before finalizing the plan. Reviews note the pace is collaborative and unhurried.
How long does installation typically take?
One reviewer noted 'the process was very smooth and quick.' Another was contacted when installers were close to arriving within the stated timeframe.
Will someone follow up after my project is done?
Frank Davis is noted for proactive post-install contact, and one customer recalls him checking on installation progress and calling after completion to confirm satisfaction. However, one complaint describes unresolved follow-up on a returned item left at the Hartford location.

Similar bathroom remodelers nearby

Reagan Construction Group
68 low data

Reagan Construction Group

5.0(15)✓ Google-verified

Jeff Reagan's team consistently delivers kitchen and bath renovations on schedule and budget, with meticulous craftsmanship and transparent pricing. Homeowners praise their ability to handle complex projects on older homes while keeping the worksite clean and communicating clearly throughout.

Plumbing & Fixture InstallationFull Bathroom RenovationTile & Flooring Work
Shoreline Property Maintenance
65 low data

Shoreline Property Maintenance

5.0(12)✓ Google-verifiedPublishes prices

All reviews are five-star. Customers consistently praise quality craftsmanship, cleanliness, and professional execution across basement remodeling, siding, staircase work, and painting. Limited detail on bathroom-specific services in available reviews.

Full Bathroom RenovationPlumbing & Fixture InstallationTile & Flooring Work
MT Home Remodeling
85

MT Home Remodeling

4.9(41)✓ Google-verified

Most jobs run smoothly with consistent crew professionalism and daily cleanup. Thiago, the owner, stays involved and listens to client needs; his team responds quickly to questions and keeps projects on schedule. Kitchen remodels, deck builds, and siding work all come in well-finished and reasonably priced. One customer waited nearly two weeks for an estimate while under contract, which cost them time. Reviewers name Thiago (owner), Theylon (point of contact), and Thalita as key staff who communicate clearly and resolve issues fast. Crews show up on time, work hard, and leave the job clean each day. The business handles complex structural repairs and full interior remodels. Nearly all reviews praise attention to detail and honest pricing with no surprise costs.

Plumbing & Fixture InstallationFull Bathroom RenovationTile & Flooring Work

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-10