Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
Most reviews highlight Johnny's responsiveness, design skill, and reliable installation work on kitchens and vanities. A small but serious complaint raises warranty follow-up and communication breakdown after a defective quartz countertop installation.
Based on limited recent reviews, so treat this as low-confidence.
Half the reviews praise Jay and Veronica's responsiveness, attention to detail, and weekly reliability for regular cleaning. The other half report serious gaps: old equipment used despite premium pricing, customer damage not acknowledged, and last-minute cancellation with no advance notice via poor Groupon communication.
All five reviews are five-star. Customers praise speed (same-day service, next-day installation for urgent needs), fair pricing, and the personal touch of a family-owned team. Staff members Shawn and Anthony earned specific mention for attentiveness and professionalism.
Reviewers consistently report timely, clean work from a team led by responsive managers like Jose, Carl, and Ken. Staff communicate clearly and address punch-list issues after completion. One kitchen remodel reviewers appreciate the space itself but found the flooring and cabinets wore unevenly within years, questioning durability for the price they paid. Baybrook handles broad scopes: bathroom and kitchen remodels, window and door replacement, decks, patios, gazebos, and structural work like wall removal and apartment merging. Leadership like Adam and owner Ken personally ensure satisfaction. Multiple named tradespeople (Fred, Willmer, Bob, Louis) earned individual praise for craftsmanship and attention.
Last updated 2026-09-10