Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
Reviewers consistently report timely, clean work from a team led by responsive managers like Jose, Carl, and Ken. Staff communicate clearly and address punch-list issues after completion. One kitchen remodel reviewers appreciate the space itself but found the flooring and cabinets wore unevenly within years, questioning durability for the price they paid.
Baybrook handles broad scopes: bathroom and kitchen remodels, window and door replacement, decks, patios, gazebos, and structural work like wall removal and apartment merging. Leadership like Adam and owner Ken personally ensure satisfaction. Multiple named tradespeople (Fred, Willmer, Bob, Louis) earned individual praise for craftsmanship and attention.
All five reviews are five-star. Customers praise speed (same-day service, next-day installation for urgent needs), fair pricing, and the personal touch of a family-owned team. Staff members Shawn and Anthony earned specific mention for attentiveness and professionalism.
Half the reviews praise Jay and Veronica's responsiveness, attention to detail, and weekly reliability for regular cleaning. The other half report serious gaps: old equipment used despite premium pricing, customer damage not acknowledged, and last-minute cancellation with no advance notice via poor Groupon communication.
Rob and his crew manage large remodels from demolition to final touches, handling bathrooms, kitchens, and whole-home rehabs with speed and precision. Reviewers consistently praise competitive pricing, clear communication through unexpected issues, and the team's ability to adapt fast on complex jobs. A caveat: one reviewer reported suffering from missing a formal contract at the start, and another mentioned receiving damaged goods in retail purchases. The business operates as both contractor and supplier, stocking countertops, cabinets, and appliances. Technicians like Rob handle fabrication and installation themselves rather than outsourcing, and crews are known for leaving job sites cleaner than they found them. Their track record on major rehabs and aging-in-place work is strong, though retail transactions have drawn isolated complaints.
Last updated 2026-09-10