East Coast Flooring and Window Treatments Inc.
Strong installers like Wladimir, Miguel, Rich, and Jim consistently deliver on-time, neat carpet and flooring work with courteous service. Recent incidents reveal serious problems: multiple customers report pipe damage during installation with the company refusing responsibility, cancellations without notice despite weeks of advance scheduling, and a complaint about unsafe vehicles. One customer alleged they were pressured to review above 8/10 or face consequences with Lowe's. The disparity is striking. Individual crews earn five-star ratings for care and efficiency. Yet the company level struggles with accountability for damage, follow-through on commitments, and honest communication. Damage claims totaling thousands and unresolved disputes dominate recent complaints. The Lowe's partnership appears to amplify frustration when jobs go wrong.
