Connecticut Bathroom Remodeler Guide
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East Coast Flooring and Window Treatments Inc.

Updated 2026-09-10 · 14,812 reviewed · 535 listed · Scored from 598 Google reviews · How we rank ›

4.7(598) 80 composite score See reviews on Google ✓ Google-verified
Full Bathroom RenovationTile & Flooring Work
East Coast Flooring and Window Treatments Inc.
Location
Waterbury
Services
Full Bathroom Renovation, Tile & Flooring Work
Reviews
598
Ranking
#109 in Full Bathroom Renovation

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Strong installers like Wladimir, Miguel, Rich, and Jim consistently deliver on-time, neat carpet and flooring work with courteous service. Recent incidents reveal serious problems: multiple customers report pipe damage during installation with the company refusing responsibility, cancellations without notice despite weeks of advance scheduling, and a complaint about unsafe vehicles. One customer alleged they were pressured to review above 8/10 or face consequences with Lowe's.

The disparity is striking. Individual crews earn five-star ratings for care and efficiency. Yet the company level struggles with accountability for damage, follow-through on commitments, and honest communication. Damage claims totaling thousands and unresolved disputes dominate recent complaints. The Lowe's partnership appears to amplify frustration when jobs go wrong.

Praised for
  • skilled installers by name
  • punctual arrival and notification
  • clean worksite and removal
  • professional and courteous demeanor
Watch-outs
  • damage to customer property and refusal to pay
  • cancellations and missed appointments
  • poor communication and responsiveness
  • pressure to leave inflated reviews
skilled-craftsmanshippunctualclean-worksiteprofessionalismproject-delayspoor-communicationbudget-overrunshidden-costs
Think twice if: Verify damage liability and insurance coverage before booking. Recent customers report thousands in unresolved damage claims and refusal to pay.

Strengths

  • Named crews with strong individual track records
  • Punctual arrival with advance notice
  • Clean removal and site cleanup

Worth knowing

  • Named installers praised: Wladimir, Miguel, Rich, Marco, Jim Peterson, Roy H, Artie
  • Lowe's PROvider partner
  • Operating since 2002
  • Recent damage incident: water pipe punctured during trim installation, estimated $9,000 in repairs; customer reports company edited photos sent to insurance
  • Cancellations: customer scheduled two weeks in advance, rescheduled day-of; another customer had install canceled twice consecutively
  • Allegation of pressure to leave reviews above 8/10 or face Lowe's consequences

What reviews say by service

Tile & Flooring Work
Individual crews execute clean, neat work on time; company-level accountability for damage is a major concern
Full Bathroom Renovation
No clear evidence of bathroom renovation work in reviews; tile listed but bathroom context absent

How it compares

  • Rated 4.7 against a 4.7 average across the 291 tile & flooring work businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 80
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
545
4
11
3
2
2
2
1
38
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Last updated 2026-09-10