Connecticut Bathroom Remodeler Guide
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Nu-Face Home Improvements

Updated 2026-09-10 · 13,576 reviewed · 770 listed · Scored from 590 Google reviews · How we rank ›

4.9(590) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Custom & Luxury Bathroom DesignWalk-In Shower & Tub ConversionsFull Bathroom Renovation
Nu-Face Home Improvements
Location
Berlin
Services
Custom & Luxury Bathroom Design, Walk-In Shower & Tub Conversions, Full Bathroom Renovation
Reviews
590
Ranking
#32 in Custom & Luxury Bathroom Design
Best for
Homeowners needing windows, doors, roofing, or straightforward bathroom upgrades with strong aftercare expectations.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Edgar, Leo, Scott, and other Nu-Face crews consistently deliver polished work on schedule, backed by attentive office staff. Jenn, Ted, and their team clean up daily and address concerns promptly. Most customers feel their warranties are genuinely honored. However, a small number report significant delays, under-resourced crews, and installation gaps on complex projects like specialty molding and lighting. Sales interaction quality has also varied, with some feeling pushed or dismissed when asking questions.

For window, door, and roof jobs, the track record is reliably strong. For larger remodels involving custom work, experience suggests requesting detailed scoping upfront and confirming crew size before signing.

Praised for
  • professional crew and on-time work
  • attentive office staff and follow-up
  • quality installation and clean worksite
  • strong warranty and aftercare support
  • skilled named technicians
Watch-outs
  • project delays and scope creep
  • inadequate supervision and quality control
  • pushy or dismissive sales approach
  • incomplete or rushed specialty work
skilled-craftsmanshippunctualresponsiveclean-worksiteattention-to-detailwarranty-supportprofessionalismproject-delayspoor-communication
Best for: Homeowners needing windows, doors, roofing, or straightforward bathroom upgrades with strong aftercare expectations.
Think twice if: Complex custom projects may face delays or incomplete specialty work if crew size isn't confirmed upfront. Sales consultation tone varies.

Strengths

  • established 30+ year track record
  • 94% five-star reviews from 590 customers
  • named staff reputation (Scott, Edgar, Leo, Peter, Alfredo)
  • rapid same-day or next-day issue resolution

Worth knowing

  • Named crew leads: Edgar, Leo, Scott, Reggie, Danny, Ramon, Peter (sales), Alfredo (contractor), Jenn (office); strongly praised for responsiveness and cleanup
  • One customer reported emergency repair rework after discovery of electrified screw in installed lighting; company brought in electrician for inspection
  • A siding replacement spanning August to December completion (started first week of December vs. October-November projection) with reported gaps in supervision; one panel fell off at six-month mark
  • Window work on mobile homes accepted when other firms declined
  • Specialty work integration (eyebrow pergola, custom molding) showed gaps in planning vs. standard installs

What reviews say by service

Full Bathroom Renovation
Peter and Alfredo earned praise for professionalism and detail on a complete remodel, with one customer saying they referred three friends.
Walk-In Shower & Tub Conversions
Limited specific review detail; grouped under broader bathroom remodel praise.
Custom & Luxury Bathroom Design
Bathroom remodel described as 'meticulous' and 'beautiful' with strong post-sale support, though no luxury-specific features detailed in reviews.

How it compares

  • Rated 4.9 against a 4.8 average across the 197 custom & luxury bathroom design businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
554
4
16
3
4
2
2
1
14

Questions people ask

Do they handle specialty work like custom molding or pergola installation?
Yes, they discuss this upfront, but one long project saw gaps in planning and execution of those elements. Confirm crew assignment and scope in writing.
What happens if I find an issue after installation?
Multiple reviewers report they respond quickly and will rework items at no charge. One customer had a full door frame and storm door adjuster replaced after a small crack was found.
Will they work on mobile homes or tricky openings?
Yes. Reviews cite window replacement on a mobile home when other firms declined, and door installation in a 'very crooked opening' with professional results.
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Last updated 2026-09-10