Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
John and his team deliver expert tile work with meticulous attention to finishing details; jobs typically finish on time or early, sites stay clean each day, and communication is responsive. One recent cancellation less than 48 hours before work and a dispute over undisclosed scope costs (shower ceiling tiling, site prep labour) signal administrative gaps that can result in surprise charges and mismatched expectations.
Homeowners consistently praise the quality of floors, backsplashes, and bathroom tile installations across multiple projects, with many citing the care taken with their property and polished final results. The team handles custom designs and tricky leveling work, though prospective clients should confirm all scope details and pricing in writing before committing.
Twelve five-star reviews over seven years highlight consistency: reviewers return to Ben (BJ) for plumbing, tile, flooring, drywall, and door work, praising speed, honest pricing, and willingness to diagnose complex problems. No complaints appear in available feedback; the single one- or two-star review remains undisclosed.
Reviewers consistently credit Jeffrey Stoyer and the design team for turning ideas into functional, beautiful spaces through 3D planning and expert guidance. The in-house trades (including project managers Ray and Anthony) deliver precise work; older homes get careful adjustments without cutting corners, and communication stays strong throughout.
Scott Destromp's consultations set the tone. Reviewers consistently praise his patience, product knowledge, and genuine willingness to listen without sales pressure, especially when designing showers and aging-in-place solutions within budget constraints. The business handles walk-in conversions, full bathroom remodels, and accessibility work. Recent encounters focus almost entirely on the consultation phase with Destromp, who earns repeated praise for courtesy, clear explanations, and respect for customer decisions-even when prospects choose not to proceed.
Last updated 2026-09-10