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KOHLER Store Greenwich by Plimpton & Hills

Updated 2026-09-10 · 6,717 reviewed · 186 listed · Scored from 67 Google reviews · How we rank ›

4.9(67) 88 composite score See reviews on Google ✓ Google-verified
Tile & Flooring WorkPlumbing & Fixture InstallationFull Bathroom RenovationCustom & Luxury Bathroom Design
KOHLER Store Greenwich by Plimpton & Hills
Location
Greenwich, Greenwich
Services
Tile & Flooring Work, Plumbing & Fixture Installation, Full Bathroom Renovation
Reviews
67
Best for
Homeowners and contractors planning bathroom or kitchen renovations who want knowledgeable consultation and reliable fixture sourcing.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

Compare: Hall of Fame Construction Group vs KOHLER Store Greenwich: which fits your custom bathroom project?

What reviewers think

Anna Makrides and Kimathi stand out for turning bathroom fixture selection into a stress-free collaboration. Reviewers consistently note their deep product knowledge, quick responses to emails and calls, and willingness to track down hard-to-find items within days. Prices hold their own against other Kohler dealers in the area.

The showroom itself offers hands-on design consultation with functioning displays. Contractors and homeowners alike return for multiple projects, citing the team's reliability in coordinating with remodeling timelines and managing complex, multi-bathroom orders without the high-pressure sales pitch.

Praised for
  • knowledgeable staff
  • responsive communication
  • competitive pricing
  • efficient service
  • personable approach
skilled-craftsmanshipfair-pricingresponsiveattention-to-detailprofessionalismdesign-expertiseclean-worksitereliable-scheduling
Best for: Homeowners and contractors planning bathroom or kitchen renovations who want knowledgeable consultation and reliable fixture sourcing.

Strengths

  • Staff who know Kohler products deeply and explain choices clearly
  • Design consultation with functioning displays in the showroom
  • Finds and ships hard-to-find items on urgent timelines
  • Competitive pricing verified against other Kohler dealers

Worth knowing

  • Anna Makrides: praised by contractors and homeowners for product knowledge and coordination across multi-bathroom projects
  • Kimathi: noted for locating out-of-stock items and managing delivery timelines (one customer received a shower door in 3 days vs. 2-month wait elsewhere)
  • Melissa Sherwood: works with Anna on large orders and handles returns and damaged parts efficiently
  • Showroom has functioning faucets, sinks, and showers for hands-on selection

What reviews say by service

Plumbing & Fixture Installation
Customers praise fixture selection guidance and quick delivery coordination.
Full Bathroom Renovation
Staff handle multi-bathroom project coordination with contractors, ensuring materials arrive on schedule.
Custom & Luxury Bathroom Design
Anna and Melissa provide design consultation with product samples and help customers make informed choices under time pressure.

How it compares

  • Rated 4.9 against a 4.69 average across the 96 tile & flooring work businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 89
Review volume 80
Review recency 98
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
0
3
0
2
0
1
2

Questions people ask

Do you offer bathroom design consultation?
Yes. The website lists bathroom design consultation as a service, and staff work with customers one-on-one to select fixtures and coordinate with contractors.
Can you find items that are out of stock elsewhere?
Reviewers note the team searches warehouse networks to locate hard-to-find products. One customer received a shower door in 3 days when another dealer quoted 2 months.
Do you work with contractors?
Yes. A plumbing contractor with years of experience noted the Greenwich location stands out for working seamlessly with his customers and coordinating delivery timelines.
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Last updated 2026-09-10