Connecticut Bathroom Remodeler Guide
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JMB Plumbing LLC

Updated 2026-09-10 · 13,576 reviewed · 770 listed · Scored from 44 Google reviews · How we rank ›

4.5(44) 77 composite score See reviews on Google ✓ Google-verified
Full Bathroom RenovationPlumbing & Fixture Installation
JMB Plumbing LLC
Location
Kensington, Kensington
Services
Full Bathroom Renovation, Plumbing & Fixture Installation
Reviews
44
Ranking
#185 in Full Bathroom Renovation
Best for
homeowners and small businesses needing reliable emergency service and bathroom remodels

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Joe, Matt, Tyler, John, and Cameron earn consistent praise for professional, prompt work on water heater replacements, faucet installs, and bathroom projects. Reviewers highlight fair pricing, owner involvement when problems arise, and willingness to help new homeowners. However, a small number report fixture breakdowns and frustration when front office staff refused rebooking after a disputed faucet failure; one reviewer questioned permit compliance, and two cited labor rates exceeding $270 per hour as excessive.

Praised for
  • skilled technicians
  • fair pricing
  • quick response times
  • owner-led customer care
  • attention to detail
Watch-outs
  • service failures on fixture installs
  • inconsistent follow-up on issues
  • high labor rates questioned
skilled-craftsmanshippunctualfair-pricingattention-to-detailresponsiveclean-worksitereliable-schedulingprofessionalism
Best for: homeowners and small businesses needing reliable emergency service and bathroom remodels
Think twice if: history of fixture install failures and office friction over warranty disputes may concern repeat customers

Strengths

  • experienced technicians named across reviews
  • owner personally resolves customer issues
  • same-day or next-day availability
  • membership discounts available

Worth knowing

  • Technicians named: Joe, Matt, Tyler, John, Cameron, Justin
  • Owner Brad personally manages customer recovery
  • Stacey handles office coordination
  • Responded within 45 minutes after a snowstorm
  • Membership program offered that lowers pricing
  • One reviewer noted fixture broke within two weeks; front office later refused rebooking

What reviews say by service

Plumbing & Fixture Installation
mostly praised for faucet and fixture changeouts, but one early breakage dispute damaged customer trust
Full Bathroom Renovation
strong praise for complete bathroom projects completed on schedule with competitive pricing

How it compares

  • Rated 4.5 against a 4.66 average across the 274 plumbing & fixture installation businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 72
Review volume 72
Review recency 96
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
0
3
1
2
3
1
3

Questions people ask

How quickly can they respond to emergencies?
One reviewer reported arrival within 45 minutes of calling when they opened after a snowstorm. They list seven-day hours on their website.
Do they offer any way to lower costs?
Yes, they offer a membership program that reviewers note reduces pricing.
Who are the lead technicians?
Reviewers name Tyler, Joe, Matt, John, Cameron, and Justin as lead technicians. Owner Brad handles customer recovery personally.

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Last updated 2026-09-10