22 low data
BIC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Full Bathroom RenovationTile & Flooring Work
Custom Carpentry of Norwich
Full Bathroom RenovationWalk-In Shower & Tub ConversionsTile & Flooring Work
- Location
- Norwichtown, Norwich
- Services
- Full Bathroom Renovation, Walk-In Shower & Tub Conversions, Tile & Flooring Work
- Reviews
- 4
- Best for
- Homeowners wanting custom cabinetry or deck work from a reliable, hands-on owner.
Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
What reviewers think
Tom and his team deliver skilled custom work on decks, cabinets, and additions with strong follow-through on schedules and inspections. One recent reviewer flagged payment practices, suggesting holding funds until completion is prudent.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- attention to detail
- professional communication
- punctual
- quality craftsmanship
- takes on difficult projects
Watch-outs
- payment collection practices
- incomplete or rushed work
skilled-craftsmanshippunctualattention-to-detailprofessionalismreliable-schedulingquality-materials
Best for: Homeowners wanting custom cabinetry or deck work from a reliable, hands-on owner.
Think twice if: One reviewer warned about payment practices; confirm terms and milestone billing before signing a contract.
Strengths
- Owner Tom handles difficult takeover projects
- strong attention to detail on custom work
- handles permit and inspection paperwork
Worth knowing
- Owner Tom has 38+ years in business
- personally handles project inspections and permits
- has taken on work abandoned by other contractors
- customer's home addition remained flawless after 12 years
What reviews say by service
- Full Bathroom Renovation
- Custom tiled shower stalls and complete gut remodels listed on site; no specific bathroom review feedback provided.
- Walk-In Shower & Tub Conversions
- Bathroom conversions listed on site; no specific conversion review provided.
- Tile & Flooring Work
- Custom tiled shower stalls mentioned on site; no tile or flooring review feedback.
- Custom & Luxury Bathroom Design
- Note: this category not selected by business; custom work praised but not luxury-specific feedback.
How it compares
- Rated 4.3 against a 4.72 average across the 778 full bathroom renovation businesses listed here.
- Has more Google reviews than 39% of the businesses in this directory.
How did this business earn its score?
How We Rank Star rating 78
Review volume 30
Review recency 36
Review sentiment 53
Profile completeness 100
Verification 30
Rating breakdown
5
3
4
0
3
0
2
1
1
0
Questions people ask
- Will Tom take over a bathroom project another contractor started?
- Yes. Reviews confirm he is willing to complete work abandoned by other contractors without hesitation.
- Does Custom Carpentry handle permits and inspections?
- Yes. Customers report he assists with building permits and the inspection process as part of the job.
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