51 low data
Kams Home Improvement
4.5(2)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Full Bathroom RenovationTile & Flooring Work
Ralph Mann & Sons Inc
Full Bathroom RenovationPlumbing & Fixture Installation
- Location
- Ansonia
- Services
- Full Bathroom Renovation, Plumbing & Fixture Installation
- Reviews
- 101
- Ranking
- #32 in Full Bathroom Renovation
- Best for
- Homeowners needing long-term HVAC or plumbing partners who value honest consultation and reliable annual maintenance.
Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
What reviewers think
Ralph Mann & Sons earns consistent five-star marks for HVAC and plumbing work. Reviewers praise fast appointment availability, technicians who explain their work clearly, and pricing that avoids high-pressure upgrades. Office staff like Wendy and Melissa handle scheduling and estimates with efficiency.
The business's core strength is follow-through: customers report annual maintenance visits over 12+ years, same-day emergency response, and work done right the first time. Named technicians (Kevin, Mark, Tony, Matt) appear in multiple reviews. A 110-year operating history and multiple state licenses reinforce consistency.
Praised for
- responsive scheduling and quick turnaround
- knowledgeable and honest technicians
- fair pricing without upselling
- professional office staff (Wendy, Melissa)
- clean worksite and respectful
- long-term reliability and warranty follow-through
skilled-craftsmanshippunctualfair-pricingresponsiveclean-worksiteattention-to-detailreliable-schedulingprofessionalismwarranty-support
Best for: Homeowners needing long-term HVAC or plumbing partners who value honest consultation and reliable annual maintenance.
Think twice if: One recent one-star review exists with no explanation; the reasons are unknown.
Strengths
- 110-year operating history
- same-day emergency response
- fair pricing without high-pressure upselling
- multi-license certifications (HVAC, plumbing, electrical, fuel)
Worth knowing
- Named technicians praised: Kevin, Mark, Tony, Matt, Jake Dodge
- Office staff: Wendy (business manager), Melissa (pricing coordination)
- 110-year company history (claimed on website)
- Connecticut licenses: HVAC (HTG.0303047-S1, HTG.0307938-ST1), Plumbing (PLM.0203557-P1), Electrical (ELC.0123595-E1), Fuel (FRP.0010753-F1)
- Certifications: IGSHPA, GEOEXCHANGE, EPA section 608, NATE IAQ
- Emergency response within 2 hours documented
- Annual maintenance visits documented over 12+ years for repeat customers
- Same-day water heater replacement documented
What reviews say by service
- Plumbing & Fixture Installation
- Toilet replacement praised for thoroughness, cleanliness, and respectful worksite conduct.
- Full Bathroom Renovation
- Evidence limited; plumbing work speaks to fixture installation within bathroom context, but no full-bathroom renovation explicitly mentioned in reviews.
How it compares
- Rated 4.8 against a 4.67 average across the 333 plumbing & fixture installation businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How did this business earn its score?
How We Rank Star rating 86
Review volume 87
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30
Rating breakdown
5
93
4
2
3
0
2
1
1
5
Questions people ask
- How quickly can Ralph Mann & Sons respond to emergencies?
- Within approximately two hours, based on recent furnace repair calls. Same-day service is documented for both emergency repairs and water heater replacement.
- Do they handle both HVAC and plumbing?
- Yes. Their website lists furnace, boiler, AC, heat pump installation and repair, drain cleaning, water heater service, fixture installation, and emergency burst-pipe response.
- Which areas do they serve?
- Their website states they serve five Connecticut counties: Naugatuck Valley, New Haven County, Fairfield County, Litchfield County, and the greater shoreline.
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