Connecticut Bathroom Remodeler Guide
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New England Tile & Marble

Updated 2026-09-10 · 6,717 reviewed · 186 listed · Scored from 20 Google reviews · How we rank ›

4.6(20) 70 low data composite score See reviews on Google ✓ Google-verified
Full Bathroom Renovation
New England Tile & Marble
Location
Fairfield
Service
Full Bathroom Renovation
Reviews
20
Ranking
#58 in Full Bathroom Renovation
Best for
Homeowners who value design input and want to preview samples at home before committing.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Most customers report finding knowledgeable staff, a well-stocked showroom, and helpful design consultation. Marielle and Monica are repeatedly named for decorating advice. Complaints center on undisclosed color variations and steep restocking fees when tiles arrive different from samples.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable staff and design guidance
  • wide tile selection and product range
  • courteous customer service and sample lending
  • design expertise particularly from named staff
Watch-outs
  • color variation and product description transparency
  • restocking and return fees seen as unfair
  • manager accountability on quality issues
skilled-craftsmanshipdesign-expertiseattention-to-detailquality-materialsresponsiveprofessionalism
Best for: Homeowners who value design input and want to preview samples at home before committing.
Think twice if: Ask about shade variation and disclose policies upfront; restocking and delivery fees can add up quickly on returns.

Strengths

  • named designers with strong project portfolios
  • wide selection including rare or premium finishes
  • showroom lending program for samples

Worth knowing

  • Staff members Marielle and Monica repeatedly named for bathroom design consultation
  • Showroom described as mid-sized, well-organized
  • Sample-borrowing program allows customers to take products home
  • Bertch Cabinet Manufacturing authorized dealer

What reviews say by service

Full Bathroom Renovation
Praised for tile selection and design guidance; concerns about color variation disclosures and return policies

How it compares

  • Rated 4.6 against a 4.7 average across the 146 full bathroom renovation businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 76
Review volume 57
Review recency 66
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
1
3
0
2
0
1
2

Questions people ask

Can I borrow samples to take home?
Yes. Multiple reviewers mention the showroom provides samples to borrow and take home before making purchases.
What happens if I return unused tiles?
Return policies vary. One reviewer reported a 25% restocking fee plus $85 delivery fee; another had unused tiles accepted without issue. Contact them directly to confirm current terms.

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Cameo Kitchen Design
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All 21 reviews award five stars. Reviewers consistently cite Jim's responsiveness, on-time completion, and design skill as defining strengths. Multiple clients returned for second projects or referred colleagues, and one interior designer praised his reliability across numerous jobs. The team's professionalism and clean workflow drew repeated mention.

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Last updated 2026-09-10