Connecticut Bathroom Remodeler Guide
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Jay's Home Improvement

Updated 2026-09-10 · 6,717 reviewed · 186 listed · Scored from 10 Google reviews · How we rank ›

4.6(10) 65 low data composite score See reviews on Google ✓ Google-verified
Full Bathroom RenovationTile & Flooring Work
Jay's Home Improvement
Location
Cove, Stamford
Services
Full Bathroom Renovation, Tile & Flooring Work
Reviews
10
Ranking
#75 in Full Bathroom Renovation
Best for
Homeowners seeking skilled bathroom and flooring work who value responsive service and can verify billing terms upfront.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Jay's Home Improvement has earned strong praise for bathroom and flooring work, with most reviewers highlighting craftsmanship, responsive service, and schedule flexibility. However, a recent five-figure billing dispute involving undocumented charges and poor follow-up communication raises serious red flags about accountability and documentation practices.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • skilled craftsmanship and attention to detail
  • responsive communication
  • flexibility with scheduling
  • professional team
  • quality results
Watch-outs
  • lack of documentation and communication on charges
  • unresponsive to dispute resolution
  • billing transparency issues
skilled-craftsmanshipattention-to-detailresponsiveprofessionalismclean-worksitepunctualpoor-communicationhidden-costs
Best for: Homeowners seeking skilled bathroom and flooring work who value responsive service and can verify billing terms upfront.
Think twice if: Those concerned about billing transparency and documentation should clarify payment terms and get itemized invoices in writing before starting work.

Strengths

  • Attentive to detail and quality finishes
  • Responsive and flexible with timelines
  • Handles multiple trades in-house

Worth knowing

  • Jay's team worked on bathroom renovations, flooring installations, painting, deck repairs, and gutter replacement
  • Reviewers noted clean worksite and attention to detail
  • Recent dispute involved substantial undocumented charges that insurance could not reimburse

What reviews say by service

Full Bathroom Renovation
Communication and smooth process praised; scope and documentation issues flagged in recent dispute
Tile & Flooring Work
Flooring results called beautiful and better than expected; quality craftsmanship highlighted

How it compares

  • Rated 4.6 against a 4.69 average across the 96 tile & flooring work businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 77
Review volume 45
Review recency 58
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
9
4
0
3
0
2
0
1
1

Questions people ask

Does Jay's Home Improvement work in my area?
They serve Stamford and Fairfield County according to their website. Confirm availability for your specific location when contacting them.
What should I clarify before hiring?
Request itemized invoices and ask how charges will be documented for insurance purposes, especially given a recent billing dispute reported by a customer.
Request a quote

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Last updated 2026-09-10