Connecticut Bathroom Remodeler Guide
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J & C Kitchen and Bath

Updated 2026-09-10 · 14,812 reviewed · 535 listed · Scored from 27 Google reviews · How we rank ›

3.9(27) 62 composite score See reviews on Google ✓ Google-verified
Custom & Luxury Bathroom DesignFull Bathroom Renovation
J & C Kitchen and Bath
Location
Milford
Services
Custom & Luxury Bathroom Design, Full Bathroom Renovation
Reviews
27
Ranking
#95 in Custom & Luxury Bathroom Design
Best for
repeat commercial clients and those with straightforward cabinet-only projects

Google Business Profile is the source for the business data shown here, last checked 2026-09-10.

What reviewers think

Repeat clients praise J&C for cabinet quality and friendly staff like Joey and Kash, noting reliable turnarounds and fair prices. However, recent one-star reviews detail significant installation failures: cabinets installed crooked and unleveled, waterproofing skipped entirely in bathrooms, measurement errors ignored, and owners unresponsive once problems surfaced. The pattern suggests strong design and fabrication followed by inconsistent, sometimes negligent installation and post-sale support.

Praised for
  • responsive and professional staff
  • good cabinet quality
  • reasonable pricing
  • reliable on repeat projects
  • attention to detail in design
Watch-outs
  • installation mistakes and unleveled work
  • poor waterproofing and structural shortcuts
  • inadequate communication after issues arise
  • measurement errors at installation stage
  • unresponsiveness to warranty concerns
skilled-craftsmanshipquality-materialsresponsiveattention-to-detailproject-delaysclean-worksiteprofessionalismpoor-communicationmessy-worksitefair-pricing
Best for: repeat commercial clients and those with straightforward cabinet-only projects
Think twice if: planning a bathroom remodel or complex multi-step project; ensure waterproofing and leveling standards are in the written contract

Strengths

  • custom cabinet fabrication in-house
  • responsive design and quote process
  • strong track record with repeat commercial clients

Worth knowing

  • Joey and Kash (identified owners) named in reviews
  • cabinets described as good-quality wood by multiple reviewers
  • one review noted unmasked assistant refused COVID test on job site
  • bathroom remodel failed waterproofing required complete redo by different contractor
  • installation errors included crooked/unleveled cabinetry, oversized cabinet delivered despite two site measurements
  • multiple complaints of non-response after issues identified

What reviews say by service

Custom & Luxury Bathroom Design
cabinet design praised for quality, but bathroom installation critically failed on waterproofing and structural standards

How it compares

  • Rated 3.9 against a 4.82 average across the 135 custom & luxury bathroom design businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 52
Review volume 63
Review recency 63
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
19
4
1
3
0
2
0
1
7

Questions people ask

Can J & C handle both kitchen and bathroom projects?
Yes. They design and install cabinets and countertops for both. However, bathroom reviews highlight waterproofing failures; request detailed waterproofing specifications in your contract.
Do they work with repeat clients?
Yes. Several reviewers report 3-4 successful kitchen projects with them over years. Others describe strong commercial contractor relationships.
What's included in their design service?
They provide site measurement, 3D layout modeling, and design consultation before a written agreement. One review notes 3D layouts show only top-down views, so request side elevations for accuracy.

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Last updated 2026-09-10