Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
Bill Gozzo's team delivers polished bathroom and kitchen work with strong follow-through. Reviewers praise punctuality, design sense, and the caliber of his crew across renovations ranging from vintage updates to custom installations.
Based on limited recent reviews, so treat this as low-confidence.
Three reviews offer limited insight. A recent job involved precise pipe cuts but took longer than expected, and the reviewer found the West Hartford location cluttered with abandoned goods and misplaced stock. Earlier feedback points to convenience but also flags staff rudeness and slow responses to complaints.
Reviewers consistently experience smooth, transparent projects from initial showroom visit to finished install. Staff like Kia, Devon, and Ashley guide customers through options with clear pricing; installations stay on schedule, leave work areas clean, and draw praise for quality craftsmanship. Owner Steve and the team handle everything from custom glass doors to full bathroom remodels. Rare hiccup: one reviewer reached an answering machine during listed business hours.
All 14 reviews award five stars, with consistent praise for Tiago's leadership, team professionalism, and careful attention to finishing work. Customers highlight fair pricing, timely completion, and clean daily job sites; repeat work is common, indicating strong customer retention and trust.
Last updated 2026-09-10