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GENROSE Stone and Tile | Brookfield CT

Updated 2026-09-10 · 14,812 reviewed · 535 listed · Scored from 19 Google reviews · How we rank ›

4.4(19) 72 low data composite score See reviews on Google ✓ Google-verified
Tile & Flooring Work
GENROSE Stone and Tile | Brookfield CT
Location
Brookfield
Service
Tile & Flooring Work
Reviews
19
Best for
homeowners choosing tile, stone, or luxury vinyl with local delivery and same-week pickup.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Most customers praise staff like Will, Sandy, and Brian for helpfulness and product knowledge. The shop stocks a wide range of tile and stone, delivers quickly, and opens weekends. A small number of older reviews cite rude phone encounters and return issues.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • knowledgeable staff
  • good product selection
  • responsive service
  • staff go extra mile
  • weekend hours available
Watch-outs
  • occasional phone rudeness
  • slow follow-up on returns
  • inconsistent customer service
responsiveskilled-craftsmanshipquality-materialsattention-to-detailprofessionalism
Best for: homeowners choosing tile, stone, or luxury vinyl with local delivery and same-week pickup.
Think twice if: phone calls may get delayed responses; some older reviews note billing and return confusion.

Strengths

  • wide tile and stone inventory
  • staff deliver personally to speed projects
  • weekend hours
  • staff recommend trusted installers

Worth knowing

  • Will personally delivers orders to speed project starts
  • Staff members named include Will, Sandy, Brian, Kyle, Adam
  • Custom vanity and cabinet design offered
  • 5-day tile availability mentioned
  • Staff refer customers to trusted tile installers

What reviews say by service

Tile & Flooring Work
Customers praise wide selection, staff knowledge, and quick delivery of tile and stone products.

How it compares

  • Rated 4.4 against a 4.7 average across the 291 tile & flooring work businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 71
Review volume 56
Review recency 100
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
0
3
0
2
1
1
2

Questions people ask

Do you have weekend hours?
Yes, the business lists 7 days of opening hours on Google.
How quickly can I get tile?
Reviewers report tile availability within 5 days, with same-day or next-day delivery by staff in some cases.

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Last updated 2026-09-10