How quickly does DRS respond to a water emergency?

Multiple reviews report arrival within hours of calling, with some mentioning same-day response during high-demand periods like regional flooding.

What equipment do they bring for water damage?

They deploy large fans and dehumidifiers on-site to dry out affected areas. Customers rent this equipment; costs are charged per day.

Does DRS handle both assessment and repairs?

Yes. They inspect damage, perform water extraction and mitigation, and coordinate repairs. Some reviews mention they work with insurance companies and adjust quotes based on insurance coverage.

Disaster Restoration Services

Updated 2026-09-10 · 11,122 reviewed · 927 listed · Scored from 70 Google reviews · How we rank ›

4.9(70) 79 low data composite score See reviews on Google ✓ Google-verified

Full Bathroom Renovation

Location: Portland, Portland
Service: Full Bathroom Renovation
Reviews: 70
Ranking: #171 in Full Bathroom Renovation
Best for: homeowners and business owners needing fast water damage response during or after flooding events

Google Business Profile is the source for the business data shown here, last checked 2026-09-10.

What reviewers think

Most reviewers praise DRS for arriving fast during water emergencies and managing cleanup professionally. Recently, one customer reports multiple lawsuits pending, rude treatment, and inflated costs for supplies and equipment rental.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

quick emergency response
professional and courteous staff
effective water mitigation and drying
responsive communication
named technicians (Trevor, Ariel, Brett, Victor, Jacob)

Watch-outs

unreliable follow-up scheduling
high charges for supplies
rude staff behavior
expensive rates
ongoing litigation

punctualresponsiveprofessionalismproject-delaysoverpricedhidden-costspoor-communication

Best for: homeowners and business owners needing fast water damage response during or after flooding events

Think twice if: you need reliable follow-up visits or budget-conscious restoration. Recent complaints cite costly supply charges and scheduling inconsistency.

Strengths

same-day or near-immediate emergency response
experienced team for large-scale water extraction
equipment rental (fans, dehumidifiers) on-site
named project managers (Trevor, Christine) praised for responsiveness

Worth knowing

Named technicians include Trevor Reid (owner/project manager), Ariel, Christine (project coordinator), Brett, Victor, Jacob, and Ben
Equipment rental includes large fans and dehumidifiers
Typical response time described as within hours of call during emergencies
One recent review (1 star, 2 weeks ago) mentions multiple lawsuits pending
Reviews from 2020-2021 praise water mitigation during Texas winter storm surge; older reviews detail basement extractions and cleanup

What reviews say by service

Full Bathroom Renovation: Water mitigation and repairs after bathroom leaks praised for exceeding expectations and professionalism

How it compares

Rated 4.9 against a 4.72 average across the 778 full bathroom renovation businesses listed here.
Has more Google reviews than 91% of the businesses in this directory.

How did this business earn its score?

How We Rank

Star rating 90

Review volume 80

Review recency 100

Review sentiment 49

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

How quickly does DRS respond to a water emergency?: Multiple reviews report arrival within hours of calling, with some mentioning same-day response during high-demand periods like regional flooding.
What equipment do they bring for water damage?: They deploy large fans and dehumidifiers on-site to dry out affected areas. Customers rent this equipment; costs are charged per day.
Does DRS handle both assessment and repairs?: Yes. They inspect damage, perform water extraction and mitigation, and coordinate repairs. Some reviews mention they work with insurance companies and adjust quotes based on insurance coverage.

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Disaster Restoration Services

What reviewers think

Strengths

Worth knowing

What reviews say by service

How it compares

How did this business earn its score?

Rating breakdown

Questions people ask

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