Does Cecy help with design decisions or just construction?

She does both. Reviewers say she offers design guidance, helps choose finishes like tile and grout, and often shops with clients. She also suggests improvements clients hadn't considered.

How available is Cecy during a project?

Very accessible. She responds to emails and texts throughout projects, including late-night messages, and stays on top of project details and budget.

What if my home is older or has unusual constraints?

She specializes in renovating older homes with character, solving structural quirks, and fixing prior contractor mistakes while maintaining a home's integrity.

Cecy Gillen Designs, llc

Updated 2026-09-10 · 14,812 reviewed · 535 listed · Scored from 36 Google reviews · How we rank ›

5.0(36) 86 composite score See reviews on Google ✓ Google-verified

Custom & Luxury Bathroom DesignFull Bathroom RenovationTile & Flooring WorkPlumbing & Fixture Installation

Location: Norwalk
Services: Custom & Luxury Bathroom Design, Full Bathroom Renovation, Tile & Flooring Work
Reviews: 36
Ranking: #11 in Custom & Luxury Bathroom Design
Best for: Homeowners tackling multi-room renovations who value design input and transparent communication.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Every project feels collaborative under Cecy's watch. Reviewers consistently praise her ability to listen to their vision, improve on it with her own design sense, and keep communication flowing throughout. Her team shows up skilled and respectful, maintains clean workspaces, and solves problems without drama. Budget surprises don't happen here; she explains costs upfront and often delivers extras without inflating invoices. Multiple clients return for repeat work, which says more than any single review.

Praised for

design expertise and vision
responsive communication
attention to detail
skilled and professional team
clean work environment
budget transparency and fair pricing

skilled-craftsmanshipresponsiveattention-to-detailfair-pricingdesign-expertiseclean-worksiteprofessionalism

Best for: Homeowners tackling multi-room renovations who value design input and transparent communication.

Think twice if: No grounded caveats; all 36 reviews are five-star or four-star with no complaints documented.

Strengths

30+ years in business with repeat clients
design expertise paired with hands-on contracting
transparent budgeting with no surprise costs
licensed (HIC 0619944), fully insured

Worth knowing

Cecy personally available via email and phone throughout projects, including nights
Team cleans the workspace daily
Vendor discounts often passed to clients
Handles complex structural and design challenges (older homes, unusual layouts, prior contractor mistakes)
Has extensive trade partner network for specialized scopes

What reviews say by service

Full Bathroom Renovation: Multiple clients report full renovations completed on time with excellent design guidance and no budget surprises.
Custom & Luxury Bathroom Design: Reviewers highlight her strong eye for design, ability to tie together finishes, and willingness to shop with clients for materials.
Tile & Flooring Work: Praised for skilled tile installation in bathrooms and complex wood flooring scopes; one client noted 'they nailed it' on a difficult kitchen floor project.
Plumbing & Fixture Installation: Reviews mention successful fixture installations including new sink configurations and bathroom equipment swaps without reported issues.

How it compares

Rated 5 against a 4.82 average across the 135 custom & luxury bathroom design businesses listed here.
Has more Google reviews than 79% of the businesses in this directory.

How did this business earn its score?

How We Rank

Star rating 92

Review volume 68

Review recency 100

Review sentiment 82

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

Does Cecy help with design decisions or just construction?: She does both. Reviewers say she offers design guidance, helps choose finishes like tile and grout, and often shops with clients. She also suggests improvements clients hadn't considered.
How available is Cecy during a project?: Very accessible. She responds to emails and texts throughout projects, including late-night messages, and stays on top of project details and budget.
What if my home is older or has unusual constraints?: She specializes in renovating older homes with character, solving structural quirks, and fixing prior contractor mistakes while maintaining a home's integrity.

Contact

Phone: +1203-434-5494
Website: http://www.cecygillendesigns.com/
Address: 3 Trailside Dr, Norwalk, CT 06851
Open in Google Maps

Last verified 2026-09-10

Opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Interior designKitchen remodelingBathroom remodelingSpace planningMaterial selectionsCustom cabinetryConstructionDesign-build services

Credentials claimed:CT LIC#: HIC 0619944, Fully licensed and insured

Operating:30+ years

As published by the business on its own website; not independently verified.

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