Connecticut Bathroom Remodeler Guide
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Bath Fitter

Updated 2026-09-10 · 13,576 reviewed · 770 listed · Scored from 119 Google reviews · How we rank ›

4.5(119) 81 composite score See reviews on Google ✓ Google-verified
Walk-In Shower & Tub ConversionsFull Bathroom RenovationTile & Flooring WorkPlumbing & Fixture InstallationCustom & Luxury Bathroom Design
Bath Fitter
Location
Milford
Services
Walk-In Shower & Tub Conversions, Full Bathroom Renovation, Tile & Flooring Work
Reviews
119
Ranking
#33 in Walk-In Shower & Tub Conversions
Best for
Homeowners wanting a fast tub-to-shower conversion without weeks of demolition and mess.

Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.

What reviewers think

Most customers praise Bath Fitter for fast, polished work completed in a single day or two, with Jacob consistently noted for his approachable sales approach and detailed explanations that ease the stress of remodeling. Installers like Igor, Chris, and Wenceslao earn repeated mentions for meticulous finishes and spotless cleanup, turning peeling old bathtubs into like-new spaces without full demolition. A handful of recent reviews flag dismissive sales behavior and unexplained high estimates, though these are isolated against the overwhelming volume of five-star ratings praising the entire experience from quote to installation.

The business serves Fairfield, New Haven, and Lower Litchfield Counties and positions itself on non-invasive tub-to-shower conversions and custom bath solutions under their PermaFit brand. Their website states over 40 years of experience. Reviewers consistently value the speed (most jobs finish in 4 to 6 hours) and the company's willingness to work around schedules, alongside the named technicians' reliability and attention to detail.

Praised for
  • knowledgeable sales staff (Jacob named repeatedly)
  • professional and clean installation
  • quick turnaround (hours to days, not weeks)
  • stress-free process and communication
  • quality craftsmanship
Watch-outs
  • rude or abrasive salesperson in initial contact
  • high quotes without clear justification
  • occasional professionalism lapses
skilled-craftsmanshippunctualattention-to-detailresponsiveclean-worksitebudget-friendly
Best for: Homeowners wanting a fast tub-to-shower conversion without weeks of demolition and mess.
Think twice if: Sales staff can be dismissive if you are not ready to commit immediately; ask for detailed written quotes upfront.

Strengths

  • PermaFit custom bath and shower systems (no full demolition needed)
  • installations completed in 4-6 hours typically
  • named technicians (Igor, Chris, Wenceslao, Winslow) known for attention and cleanup
  • sales consultant Jacob routinely praised for stress-free consultation

Worth knowing

  • Jacob is the named sales consultant most praised across reviews for consultative approach and no-pressure process
  • Igor, Chris, Wenceslao, and Winslow are named installers praised for professionalism and spotless cleanup
  • Typical installation time 4-6 hours; some jobs completed in under one day
  • Website claims over 40 years of operating history
  • Services include tub replacements, tub-to-shower conversions, walk-in showers, PermaFit systems, walls/wainscoting, faucets, doors, safety accessories, ceilings, and trims

What reviews say by service

Walk-In Shower & Tub Conversions
Reviewers consistently praise speed and professionalism; one converted 30-minute selections to 6-hour completion. Tub-to-shower is clearly the core strength.
Full Bathroom Renovation
Some broader renovations mentioned, though reviews focus mostly on tub and shower work rather than full room overhauls.
Tile & Flooring Work
Limited evidence; one review mentions leaking shower ceiling repair context, but tile work itself not directly praised or criticized.
Plumbing & Fixture Installation
Faucet and safety accessory installation mentioned on website and supported by general praise for completeness, but not specifically detailed in reviews.
Custom & Luxury Bathroom Design
Custom design implied in 'PermaFit custom bath solutions' and Jacob's consultative approach, but reviews focus on execution rather than design expertise.

How it compares

  • Rated 4.5 against a 4.62 average across the 130 walk-in shower & tub conversions businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 69
Review volume 90
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
99
4
4
3
2
2
1
1
13

Questions people ask

How long does a tub-to-shower conversion typically take?
Most installations are completed in 4 to 6 hours, with some finished in a single day. Some projects take two days depending on complexity.
Do you need to demolish my whole bathroom?
Bath Fitter's PermaFit systems are designed to avoid full demolition. Their website states that you can 'redo your bathroom without starting a full demolition.'
Who is Jacob and why do so many reviews mention him?
Jacob is the sales consultant at the Milford location repeatedly named by customers for his knowledgeable, pressure-free consultation and ongoing communication throughout the project.

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Last updated 2026-09-10