Google Business Profile is the source for the business data shown here, last checked 2026-09-10. Details taken from their website were fetched 2026-09-10.
Most customers report arriving technicians (often named Mike or Leaf) within an hour, solving problems straightforwardly without unnecessary work. One commercial customer reported the team refused entry and threatened legal action over a dispute later resolved in an hour by another plumber, raising questions about how they handle disagreements.
Customers consistently report on-time completion, clear communication about timeline and decisions, and reasonable pricing. Mauro, the owner, is named repeatedly for honest assessments, cleanup, and willingness to fix issues promptly. One complaint about a missed quote appointment stands out against strong satisfaction with bathrooms, decks, and custom carpentry.
All four Google reviews are five-star. Customers praise Fran Lombard and his team for professional work on bathroom remodels and decks, thorough preparation, honest pricing, and clear communication throughout permitting and execution. No complaints surface in the reviews.
Most customers praise Mike and his crew for clean, skilled bathroom work completed on time and within budget. However, a significant minority report missed appointments, poor communication, and office unresponsiveness that soured the experience before work even began.
Last updated 2026-09-10